Twitter launched an internal investigation Thursday after a “customer support” employee, reportedly working his or her last day with the company, briefly deactivated the highly viewed account of President Trump. See the media’s reaction.

Twitter has a lot of explaining to do. Censorship is unacceptable. Just goes to show how much liberals really hate free speech well unless it’s in their camp.

US President Donald Trump’s Twitter account was shut down for 11 minutes on Thursday by a Twitter customer support employee on their last day of work.

The action of the rogue worker, who The New York Times reported Friday was a contractor rather than a full-time employee, quickly caused Twitter to launch an internal investigation.

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That a seemingly low-level Twitter staffer had the ability to delete the account of the most powerful person in the world has caused some to question Twitter’s commitment to safeguarding the security of its highest-profile users.

The answer to how a Twitter employee was able to delete Trump’s account is relatively simple.

Hundreds of Twitter employees across the company’s customer support, trust and safety, and engineering teams have the ability to delete accounts and individual tweets without the need for approval, according to a source familiar with the matter. Such access to accounts is granted for a range of reasons, like policy enforcement if an account is violating Twitter’s content rules, or for handling more rudimentary user support requests.

Outside contractors employed by Twitter, such as the one who deleted Trump’s account, have the same level of access to delete accounts and tweets as full-time employees, the source said. Read more at BI.