Wendy’s Answer To $15.00 An Hour? Install Self-Ordering Kiosks At 1,000 Locations
Working fast food is only a career choice if you plan to work your way up the management ladder.
Dear Progressives, Their “labor costs” is your $15 an hour! You won’t be making that kind of money because you are going to be totally out of a job!
Wendy’s says it plans to install self-ordering kiosks at about 1,000 locations by the end of the year.
A typical location would have three kiosks, The Columbus Dispatch reported. Higher-volume restaurants will be given priority for the kiosks.
Wendy’s chief information officer, David Trimm, said the kiosks are intended to appeal to younger customers and reduce labor costs. Kiosks also allow customers of the fast food giant to circumvent long lines during peak dining hours while increasing kitchen production.
Trim estimates the company will see a return on its investment in less than two years.
“They are looking to improve their automation and their labor costs, and this is a good way to do it,” said Darren Tristano, vice president with Technomic, a food-service research and consulting firm. “They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.” More